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Shipping Services

FREE SHIPPING: USPS GROUND ONLY AND NO ITEM CAN WEIGH OVER 50 POUNDS

Order TOTAL must be $75.00 OR MORE.

Free shipping code must be used at TIME OF checkout:.

CODE: FREESHIP4U

No free shipping to Alaska, Canada, Hawaii, Puerto Rico or Guam. 

SHIPPING CUTOFF TIME:
Orders placed after 3:00 PM CT will be processed the following business day. Friday orders will be processed the following Monday. 


OVERNIGHT SHIPPING:
Please call 800-421-3360 to place your order.  We do not offer over night shipping on our site due to high demand for items.

EXPEDITED SHIPPING:
Orders that require expedited shipping must be placed prior to 11:00 AM CT. Contacting the Sales Team at 800-421-3360 to confirm availability is recommended. 

STOCK AVAILABILITY / BACKORDER:

We do not guarantee all items to be in stock.

All of our manufactures are located in the USA but can run into delays with production, this may cause a delay with stock during busy times of the year. Example: Hurricane season.

Please contact the JLMCO Sales Team at 800-421-3360 to confirm availability if you need an item ASAP.

We do carry special order items and made to order items on our web site that require the manufacture to make the ITEM at the time the order is placed. If this is the case with your order you will be notified at the time of your order.

 

SHIPPING TO CANADA:

Orders shipped to Canada may be subject to additional duties and taxes.

SHIPPING ERRORS MUST BE SUBMITTED IN WRITING TO INFO@JLMATTHEWS.COM WITH IN 7 DAYS OF RECEIPT. 

Please contact Customer Service at 800-421-3360 or info@jlmatthews.com with any questions or concerns.