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Shipping Services

FREE SHIPPING: USPS GROUND ONLY AND NO ITEM CAN WEIGH OVER 50 POUNDS

Order TOTAL must be $75.00 OR MORE.

Free shipping code must be used at TIME OF checkout:.

CODE: FREESHIP4U

FREE SHIPPING is only applied to USPS Ground orders

IF YOU CHOOSE UPS IT WILL VOID THE FREE SHIPPING

No free shipping to Alaska, Canada, Hawaii, Puerto Rico or Guam. 

 

SHIPPING CUTOFF TIME:
Orders placed after 3:00 PM CT will be processed the following business day. Friday orders will be processed the following Monday. 


OVERNIGHT SHIPPING:
Please call 800-421-3300 to place your order.  We do not offer over night shipping on our site due to high demand for items.

EXPEDITED SHIPPING:
Orders that require expedited shipping must be placed prior to 11:00 AM CT. Contacting the Sales Team at 800-421-3360 to confirm availability is recommended. 

STOCK AVAILABILITY / BACKORDER:
We do not guarantee all items to be in stock.

All of our manufactures are located in the USA but can run into delays with production, this may cause a delay with stock duing busy times of the year. Expample:Hurrican season.

Please contact the JLMCO Sales Team at 800-421-3360 to confirm availability if you need an item ASAP.

We do carry speciel order items and made to order items on our web site that require the manufacture to make the ITEM at the time the order is placed. If this is the case with your order you will be notified at the time of your oredr by email.

STANDARD SHIPPING METHODS:
UPS : (No free shipping)
USPS : All Free Shipping orders are shipped USPS, USPS orders are not  tracked by USPS in a timely manner and have very strict rules for delivery. 

This is a choice that only you can make with your location . Any shipments that  has left our location will be up to the customer to locate and file all claims with the USPS office. We will only create shipping lables and provide you with this information. We feel that is best that your are well informed about how USPS works.

 

SHIPPING TO CANADA:
Orders shipped to Canada may be subject to additional duties and taxes.

SHIPPING ERRORS MUST BE SUBMITTED IN WRITTING TO INFO@JLMATTHEWS.COM WITH IN 7 DAYS OF RECEIPT. 

Please contact Customer Service at 800-421-3360 or info@jlmatthews.com with any questions or concerns.